General information
The confidentiality of your personal data is one of the main concerns of syncopik.com as a data operator.
This document has the role of informing you about the processing of your personal data in the context of the use of the syncopik.com web page.
Personal data categories processed
II.1. If you are a customer of the Site, syncopik.com will process your personal data, such as name and first name, telephone, email address, billing address, delivery address, data about how you use the Site, e.g. behavior/preferences/usuals within syncopik.com, as well as any other data categories that you provide directly in the context of the user account creation, in the context of placing a pre-orderthrough the website or in any other way resulting from the use of the Site.
If you want to create a user account on the Site, use your Facebook or Google account, syncopik.com will process the following public profile data displayed by those applications: user name, email address.
If you choose to create your user account only before you complete your order for a product available on the Site, you will be prompted for your email address on the basis of which an account will be automatically created. If you do not complete the order, email address and other data provided will not be stored by syncopik.com, and the account created will be deleted automatically.
II.2. If you are a visitor to the Site, syncopik.com will process your personal data that you provide indirectly in the context of the use of the Site, such as the data you provide in the contact section / questions / complaints, as far as you contact us in this way.
III. Aims and themes of processing
III.1. If you are a customer of the Site, syncopik.com processes your personal data as follows:
for the development of the contractual relationship between you and syncopik.com, respectively for the taking, validation, dispatch and billing of the order placed on the Site, your information about the status of the order, the organization of the return of ordered products etc.
Theme: The processing of your data for this purpose is based on the contract concluded between you and syncopik.com, defined in the scope of the Terms and Conditions.personal territory is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of performing contractual relationships between you and syncopik.com.
for the fulfilment of legal obligations syncopik.com in the context of services provided through the Site, including tax and archival obligations.
Subject: The processing of your data for this purpose is necessary on the basis of legal obligations. The provision of your data for this purpose is necessary. Refusal to provide data may result in the impossibility of syncopik.com complying with its legal obligations and therefore in the impossibility of providing you with services through the Site.
for marketing activities, and for transmission, by means of meansr distance communication (e-mail, SMS) of commercial communications about the products and services offered by syncopik.com, via the Website.
Theme: Processing your data for this purpose is based on your consent, if you choose to provide it
You can express your consent to the processing of data for this purpose by ticking the appropriate box from the time of creation of the account, or after creation of the account, to the Information section of my account. You can use the option at the end of each e-mail/ SMS containing commercial communications to disburse such commercial communications from receiving such commercial communications. In addition, you can unsubscribe by accessing my account information section.
The provision of your data for this purpose is voluntary. Refusal to provide consent for the processing of your datan this purpose will not have negative pursuits for you.
for the purpose of the various analyses, reports on how the Site works, the realization of consumer preference profiles, mainly in order to improve the experience offered on the Site.
Theme: Processing your data for this purpose is based on the legitimate interest of syncopik.com to continuously improve the experience of customers on the Site. The provision of your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative follow-up for you.
III.2. If you are a visitor to the Site, syncopik.com processes your personal data as follows:
for marketing activities, and for transmission, by means of remote communication(e-mail, SMS), commercial communications about the products and services offered by syncopik.com, through the Website.
Subject: The processing of your data for this purpose is based on your consent, if you choose to provide it.
You can express consent to the processing of data for this purpose by completing and ticking the appropriate box in the subscription form to the newsletter available on the Site. You can use the option at the end of each e-mail/ SMS containing commercial communications to disburse such commercial communications from receiving such commercial communications.
The provision of your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
To solve the planto the managers, complaints and to monitor traffic and improve your experience offered on the Site.
Theme: The processing of your data for this purpose is based on the legitimate interest of syncopik.com to ensure the correct functioning of the Site, as well as to continuously improve the experience of site visitors, including by solving the various comments, questions or complaints.
The provision of your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative follow-up for you.
The duration for which we process the data
As a principle, syncopik.com will process your personal data as much as is necessary to achieve the above mentioned processing purposes.
If you are a customer, we will process yesYours for the entire duration of the contractual relations and later according to the legal obligations that return to the task syncopik.com (e.g. in the case of financial-accounting supporting documents for which the period of retention provided for by law is 10 years from the date of the end of the financial year during which they have been drawn up).
In the situation where you are a customer and you will exercise the option to delete the user account, by email to [email protected]., syncopik.com will interpret this action as your option to discourage you from receiving commercial communications through which we keep you informed about the products and services offered through the website. In this sense, if you choose to delete your user account, we will no longer send you emails and/or text messages of this kind. However, we would like to inform you that deletion of the account will not automatically delete the dataYours is of a personal nature. If you want to stop processing your personal data or if you want to delete data, you can exercise the rights detailed in point VII below. If you request the deletion of the account, but on that account there is at least one active order, the request for deletion of the account will only be registered after delivery of the products and completion of the last active order.
If you withdraw your consent for the processing of data for marketing purposes, syncopik.com will stop processing your personal data for this purpose, without affecting the processing carried out by syncopik.com on the basis of the consent expressed by you prior to its withdrawal.
Disclosure of personal data
For processing purposes, syncopik.com mayYou will use your data to your partners, third parties or entities that support syncopik.com in carrying out the activity through the Site (e.g. couriers, IT service providers), or to the central/local public authorities, in the following examples listed:
-to administer the Site;
in situations where this communication would be necessary for the award of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by syncopik.com through the Site;
-to maintain, personalise and improve the Site and the services carried out through it;
-to perform data analysis, testing and research, monitoring of usage and activity trends, development of safety features and user authentication;
-for the transmission ofcommercial marketing communications, under the conditions and limits laid down by law;
when the disclosure of personal data is provided by law etc.
Transfer of personal data
Personal data provided to syncopik.com will not be transferred outside Romania.
VII. The rights you benefit from
Under the conditions laid down by the legislation on the processing of personal data, as the persons concerned, entitled to the following rights:
-the right to information, i.e. the right to receive details of the processing activities carried out by syncopik.com, as described in this document;
-right of access to data, i.e. right to obtain confirmation from syncopik.com with prithe processing of personal data, as well as details of processing activities such as how data are processed, the purpose of processing, recipients or categories of recipients of data, etc.;
-right to rectification, i.e. right to obtain correction, without justified delay, by syncopik.com of inaccurate/unjustified personal data, as well as incomplete data completion; Rectification/ completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate efforts.
-right to delete data, without undue delay, (“right to be forgotten”), where one of the following reasons applies:
they are no longer necessary for the purposes for which they have been collected or processed;
if the consent is withdrawn and there are noother legal basis for processing;
where the person concerned opposes processing and there are no legitimate reasons to prevail;
where personal data have been processed illegally;
where personal data must be deleted in order to comply with a legal obligation;
personal data have been collected in connection with the provision of information society services in accordance with Union law or internal law under the incident of which the operator is present.
It is possible that, following the data deletion request, syncopik.com will anonymize these data (without such personal character) and continue in these conditions processing for statistical purposes;
-right to restrict processing to the extent that:
the person contests the accuracy of the data for a period that allows us to verify the correctness of the data;
processing is themgala, and the data subject opposes the deletion of personal data, instead requesting restriction of their use;
the operator no longer needs personal data for the purpose of processing, but the data subject requests them for the recognition, exercise or defence of a right in court; or
the person concerned opposed the processing (other than direct marketing) for the time period in which it checks whether the legitimate rights of the operator prevail over those of the person concerned.
-the right to data portability, i.e. the right to receive personal data in a structured manner, commonly used and easily readable format, and ii. the right to be transmitted by syncopik.com to another data controller, as long as the conditions laid down by law are met;
-right to opposition – as far as processing activities are concerned can be exercised by tranthe termination of an application as indicated below;
at any time, for reasons relating to the particular situation in which the person concerned is present, that the data intended to be processed under the legitimate interest of syncopik.com or under the public interest, except in cases where syncopik.com can demonstrate that it has legitimate and compelling reasons justifying the processing and that it prevails over the interests, rights and freedoms of the persons concerned or that the purpose is to establish, exercise or defend a right in court;
at any time, free of charge and without any justification, that the data intended to be processed for direct marketing purposes.
the right not to be subject to an automatic individual decision, i.e. the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects that affect or affect the person concerned in a similar wayr to a significant extent;
the right to address to the National Supervisory Authority the processing of Personal Data or competent moments, as you deem necessary.
For any further questions about how personal data is processed and to exercise the rights mentioned above, please contact us at: [email protected].
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